for Merchants

Smart Dispute Resolution

Reduce Disputes & Retain Customers with AI

Retain Good Customers

Automatically engage dispute customers to make it right and avoid further escalation.

Increase Win Rate with Evidence

Identify the best response, then automatically retrieve and generate compelling evidence.

Eliminate Manual Work

Automate resolution, evidence submission, tracking and reporting.

Get a Free Dispute Response Plan

Valued at $5,000 for qualified merchants.

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Automation and Intelligence

Optimized for Subscription Merchants

Recurring revenue businesses face unique challenges with chargebacks and disputes. EagleTrace helps subscription merchants prevent cancellations, resolve billing issues, and retain long-term customers even after a dispute has been filed.